Question 1

I am local to Atlanta, Can I pick up my order?"

Accepted Answer

Yes, we offer Free pick up for locals. When placing your online order, select "Pick Up -Melanated Fabric & Creative Center " and we will send a pick up notification email, when your order is ready for pick up. Please allow 2-5 for order fulfillment.

Question 2

Do you need help choosing fabric for your project?

Accepted Answer

We try to provide a descritpion of each fabric that inclused the wieght, drape and suggested patterns to help you make an informed purchase BUT we are aware that if you are new to sewing you may need additonal help. If you are unsure of which fabric to choose, or whether a fabric will work for a particular pattern, send us an email at info@melanatedfabrics.com We're always happy to help!

Question 3

Do you have a storefront?

Accepted Answer

Yes, we do. We are located in Atlanta, Georgia at:   881 Memorial Drive Atlanta, GA 30316   Our store entrance is on the corner of Memorial Drive and Chester Avenue. We strongly recommend all customers and students park in the Free Parking Garage located across the street from our location.    Please see our "Store Location" tab for further details, and a map to our store.

Question 4

Do you work with designers?

Accepted Answer

At the moment we are small online fabric shop that focuses on the needs of the home sewer and do not offer wholesale pricing, and our inventory is ever changing. We do however have a contact that we can refer you to if you are looking for wholesale pricing for your collections. Email us at info@melanatedfabrics.com

Question 5

Can I modify or cancel my outstanding order?

Accepted Answer

Yes, you can cancel your order so long as your fabric has not been cut. Once your order has been cut we will not be able to cancel your order or offer a refund.

Question 6

What is your return policy?

Accepted Answer

All sales are final and we do not accept returns or exchanges. If we have made an error with your order, please contact us at info@melanatedfabrics.com. Visit our returns page for more details.

Question 7

If a fabric is sold out, will you be restocking it?"

Accepted Answer

We would like to offer a rotating selection of fabrics, but we will be restocking our most popular basics. If you would like to know when fabric has been restocked or new inventory is on it's way, sign up for our newsletter.

Question 8

Do I have to follow the care instructions you provide?

Accepted Answer

Our care instructions come from the manufacturer and should not be ignored (i.e. don’t place wool in a dryer, it will shrink!). If you plan to ignore the care instructions and go rogue we highly recommend washing and drying a test swatch first. Treat your fabric the way you would a store bought garment (i.e. Dry clean silks & woolens and wash most cottons, rayons and knits).

FAQ