FAQ

Frequently asked questions

Can I request swtaches?

YES! We are happy to send you swatches, at no charge (limited to 5 swatches). If you would like to order swatches prior to making a purchase, you can send us an email at info@melanatedfabrics.com with your shipping address and a list of the fabrics and colors that you would like to sample.



Do you have a storefront?

No, not at the moment. We are an online only shop that operates out of a warehouse in San Diego, CA. If you would like to see any of our fabrics in person before making a purchase, please feel free to use our free swatch service!



I am local to San Diego, Can I pick up my order?

Currently we are not offering curbside pick up for locals. We are hoping to change that in the future and will post about it when we do.



Do you work with designers?

At the moment we are small online fabric shop that focuses on the needs of the home sewer and do not offer wholesale pricing, and our inventory is ever changing. We do however have a contact that we can refer you to if you are looking for wholesale pricing for your collections. Email us at info@melanatedfabrics.com



Can I modify or cancel my outstanding order?

Yes, you can cancel your order so long as your fabric has not been cut. Once your order has been cut we will not be able to cancel your order or offer a refund.



What is your return policy?

All sales are final and we do not accept returns or exchanges. If we have made an error with your order, please contact us at info@melanatedfabrics.com. Visit our returns page for more details.



Do you need help choosing fabric for your project?

We try to provide a descritpion of each fabric that inclused the wieght, drape and suggested patterns to help you make an informed purchase BUT we are aware that if you are new to sewing you may need additonal help. If you are unsure of which fabric to choose, or whether a fabric will work for a particular pattern, send us an email at info@melanatedfabrics.com We're always happy to help!



If a fabric is sold out, will you be restocking it?

We would like to offer a rotating selection of fabrics, but we will be restocking our most popular basics. If you would like to know when fabric has been restocked or new inventory is on it's way, sign up for our newsletter.



Do I have to follow the care instructions you provide?

Our care instructions come from the manufacturer and should not be ignored (i.e. don’t place wool in a dryer, it will shrink!). If you plan to ignore the care instructions and go rogue we highly recommend washing and drying a test swatch first. Treat your fabric the way you would a store bought garment (i.e. Dry clean silks & woolens and wash most cottons, rayons and knits).